What is customer service?    Is it making sure that your own application works?  or is it something more? What is customer service?  For some it is allowing the company to "prove" that the product works... What is Customer Service?  This is the foundational issue that must be addressed by CEO's and Marketing ... Continue

Are you a natural encourager?    Do you validate the lives of the people you come in contact with? What if - you tried - just for one week to say something affirming to every person you came into contact with... What if the Church did the same thing?  Imagine the impact we ... Continue

Albert Einstein once commented that the kind of thinking that will solve the world's problems will be of a different order to the kind of thinking that created those problems in the first place.  This is often very tough for the church.   How can a leopard change its spots?   Worse ... Continue

As 2010 rolls in so does the end of one decade and at the end of the year the beginning of another.   Interestingly enough, I wonder how the census this year will showcase what many of us already know.   It used to be that demographics changed much more slowly - ... Continue

Is your church planning a Super Bowl Party this year? If so, be sure that your church super bowl party is legal. The NFL, in recent years, has become very protective of its copyright over all things super bowl. Fortunately, The Church Law Group has put together 3 rules for church ... Continue

One of the last things Jesus said before he went back to Heaven was for us to make disciples!   If you have a passion to reach people who are far from God and bring them into the Kingdom chances are you already know these ... Talk about Jesus ALL OF THE ... Continue

[caption id="attachment_574" align="aligncenter" width="681" caption="Strategy Icons Designed by Auxano Creative"][/caption] Will Mancini - the Clarity Evangelist posted this recently on his blog... #1 Programs don’t attract people; people attract people (Aubrey Malphurs) #2 Think steps not programs; strategy makes the next step simple, easy and obvious. (Andy Stanley) #3 Strategy is a missional map, therefore ... Continue

For many of us - the idea of going to a big church full of people sounds great... BUT as long as those people do it on our terms ... worship the way we think it should be done... etc. Kind of reminds me of the guy who markets his business in ... Continue